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Video FAQ

Teels Video Upload & Playback Troubleshooting

Resolving video upload processing delays, HLS streaming errors, iOS Safari playback issues, and Android playback troubleshooting.

Step-by-Step Instructions

  1. Video Format: Ensure videos are encoded as H.264/AAC MP4 files before upload.
  2. iOS Safari Playback: Disable Low Power Mode or enable Auto-Play permissions in Safari settings if video buffers.
  3. Upload Failures: Check network connection stability during HLS processing. Clear browser cache and retry.
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